Six customer support practices that'll grow your business
Members of your support team are like bank accounts. It is important to invest in them. You cannot simply draw "tasks" and "KPIs".
Folasade Daini
Folasade Daini is an experienced content marketer for startups in the blockchain industry. Her stories drive business growth and are changing the narrative about crypto adoption across the world.
Check out the latest posts
5 Ways to Improve Vendor Onboarding Process
E-commerce sales are expected to reach $1.065 trillion by 2023. However, to get your share of this estimated revenue as an eCommerce platform, you’ll need to onboard enough vendors to drive demand and keep your customers satisfied. A seamless vendor onboarding process will help you achieve this faster....
How Tomi Bamgbelu is changing the narrative in the design industry
Access to a borderless payment solution enabled Spazio to scale internationally. For African businesses to compete globally, payment problems need to be solved.
What is a Crypto Wallet? Different types of Crypto wallets
Crypto wallets are a form of digital storage for crypto keys. Unlike traditional currency wallets that are physically seen and touched, crypto wallets could be software, devices, or programs that allow you to store and transact with your crypto assets.
How to set up your online store with Woocommerce in Africa
As a small business owner, you can sell anything with WooCommerce. From physical products to digital products, as well as subscriptions and consultations.
How To Accept Crypto Payments As A Business.
“Sorry, your card isn’t going through.” This was a common response our team got every time we needed to pay for something during our trip to Kenya for the African Fintech Summit. Barakat Olatinwo, head of Growth at Lazerpay, reported: “We couldn’t pay with our Nigerian debit cards...